Frequently Asked Questions
Everything you need to know about shopping with DMR.
What is the standard shipping time for DMR orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically and 7-14 business days for international deliveries.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
DMR accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find my correct size?
Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At DMR, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices and reduced environmental impact.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.